FREQUENTLY ASKED QUESTIONS

HOW IS ORIGINAL ARTWORK FRAMED?

All work is framed with high quality frames.  Oil paintings are suitably varnished.  In the case of work in pastel, European museum glass is used.  In all my years in galleries, nobody has ever had to return a single piece of artwork for any reason!

We are very happy to send pictures of the frames used on any work you have in mind, and work with you to make sure that you are involved with this process.  For now,  and here are a few examples of the frames we use.

This is a Hudson Frame:

 

..and this is a Whistler frame:

 
 
 
 

WHAT IS YOUR SHIPPING POLICY? 

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows: 

Cart Total From To Standard Shipping* 2-Day Shipping* Overnight Shipping* International Shipping Charge*
$0.00 $49.99 $5.99 $7.99 $14.99 $11.86
$50.00 $74.99 $9.99 $11.99 $19.99 $21.24
$75.00 $99.99 $14.99 $14.99 $23.99 $24.99
$100.00 $149.99 $18.99 $21.99 $29.99 $33.74
$150.00 $199.99 $21.99 $27.99 $34.99 $37.49
$200.00 $999.00 $49.99 $74.99 $99.99 $62.49
$1,000.00 Plus $99.99 $149.99 $199.99 $124.99

* Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

  • Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
  • Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us at johndavisheld@gmail.com with the details of what will be in the order and the address it will be shipped to.

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

Cart Weight Ground Shipping Expedited 2 Day Shipping
Up to 5LBs $ 9.95 $19.95
5 - 10 LBs $15.95 $29.95
10-15 LB $19.95 $39.95
15 LB + $29.95 $49.95

(Please note these are only examples and not actual shipping prices according to weight)

 

 
 
 
 
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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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